ZestChat + Slack Integration

How the Integration Works

When events occur inside ZestChat, our Cloudflare serverless edge pipeline dispatches instant webhooks to Slack. Similarly, state changes in Slack synchronize back to ZestChat in real time with HMAC signature verification.

Sample Webhook Payload

{
  "event": "zestchat.item.updated",
  "product": "zestchat",
  "integration": "slack",
  "timestamp": "2026-09-14T12:00:00Z",
  "signature": "sha256=8f3c7e4a1b...",
  "data": {
    "id": "item_104",
    "status": "in_progress"
  }
}