Stop getting penalized for growing. Unlike legacy help desks, ZestChat never charges per-seat fees or taxes you $0.99 for every AI answer. Enjoy unlimited teammate seats on all plans.
Essential autonomous AI support for early-stage products and solo founders.
Live human handoff, custom knowledge base ingestion, and multi-inbox collaboration.
Unlimited team seats, deep CRM sync, and advanced AI persona customization.
Dedicated LLM fine-tuning, prompt engineering concierge, and compliance safeguards.
Every detail compared clearly. No hidden add-ons or sudden contract surprises.
| Platform Capability | Starter ($19) | Growth ($49) | Pro ($149) | Scale ($399) |
|---|---|---|---|---|
| Core Limits & Volume | ||||
| Monthly AI Conversations | 500 | 2,500 | 10,000 | 30,000 |
| Teammate Agent Seats | 1 | 5 | Unlimited ($0) | Unlimited ($0) |
| Active Chatbot Widgets | 1 | 3 | 10 | 50 |
| Overage per AI Conversation | $0.015 | $0.015 | $0.012 | $0.010 |
| AI Intelligence & Grounding | ||||
| Document Grounding (RAG) | Standard | Full Web Crawler | Live Sync Crawler | Enterprise RAG |
| Hallucination Guardrails | ✓ Included | ✓ Included | ✓ Included | ✓ Custom Policy |
| Custom AI Persona & Voice | — | Standard | Full Tone Engine | Fine-Tuned LLM |
| Auto-Handoff Summaries | — | ✓ Included | ✓ Included | ✓ Included |
| Team Shared Inbox | ||||
| Live Human Takeover | — | ✓ Included | ✓ Included | ✓ Included |
| Collision Detection | — | ✓ Included | ✓ Included | ✓ Included |
| Saved Replies & Macros | 10 | 50 | Unlimited | Unlimited |
| SLA Tracking & Alerts | — | Standard | Custom SLA Rules | Multi-Tier SLAs |
| Performance & Security | ||||
| Edge Widget Weight | 11.8 kB | 11.8 kB | 11.8 kB | 11.8 kB |
| Zero AI Model Training Policy | ✓ Guaranteed | ✓ Guaranteed | ✓ Guaranteed | ✓ Guaranteed |
| AES-256 Data Encryption | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| D1 Time Travel Backups (30-day) | ✓ Included | ✓ Included | ✓ Included | ✓ Dedicated Dump |
Legacy tools markup LLM calls by 10,000% ($0.99 per Fin resolution). ZestChat runs compiled Python and WebAssembly directly on Cloudflare edge workers with zero container overhead, passing the massive infrastructure savings directly to you.
Yes! On Pro and Scale plans, you can invite your entire company — engineers, founders, support reps, and product managers — with zero seat fees. We believe customer proximity shouldn't be penalized by billing meters.
Your service will never be interrupted. Overages are billed at transparent wholesale rates ($0.010 to $0.015 per conversation). You will never see surprise 4-figure bills.
It takes under 5 minutes. Use our free Migration Concierge to upload your data export. We will automatically stage your contacts, canned responses, and past tickets.
No credit card required. Invite your team, connect your docs, and test live in 2 minutes.