Autonomous support.
Human when it matters.
ZestChat unifies 24/7 autonomous AI deflection, collaborative team ticketing, omnichannel routing, and instant human handoff into one delightful, edge-native platform.
Instant, accurate answers.
Grounded in your documentation.
Your AI teammate learns your product by crawling your docs, knowledge base, and help articles. It deflects up to 70% of repetitive customer questions in under 2 seconds with verified factual citations.
- ✓ Zero Hallucination Boundary: Refuses politely and hands off when unsure.
- ✓ Real-time Document Sync: Auto-updates when you publish new documentation.
- ✓ Custom Brand Voice: Match your company's tone, whether playful or professional.
One unified inbox.
Unlimited teammates with $0 seat tax.
Bring chat and email ticketing into a single collaborative dashboard. Invite everyone from support engineers to product managers without paying $99 for every added seat.
- ✓ Collision Detection: See live typing indicators when a teammate is responding.
- ✓ Internal Notes: Tag teammates privately right inside customer threads.
- ✓ Keyboard Power User Hotkeys: Triage hundreds of conversations in minutes.
Context never gets lost.
Teammates step in seamlessly.
When a complex inquiry or VIP enterprise lead arrives, ZestChat transfers the conversation smoothly. The AI automatically compiles a crisp internal summary so the customer never repeats themselves.
- ✓ Automated Summary Notes: Key problem, customer mood, and tried solutions.
- ✓ Teammate Saturation Guards: Balances incoming chats to active, available agents.
- ✓ After-Hours Fallback: Automatically schedules callbacks and collects emails.
Summary: Customer wants to upgrade from Pro to Enterprise with 50 seats. Needs SOC2 documentation and custom invoicing terms.
Recommended action: Hand off to Enterprise Sales (Dave).
Dynamic routing by page & intent
Trigger proactive welcomes on high-intent pricing pages, route checkout questions directly to sales, and direct API questions to technical support.
- ✓ Regex path matching (e.g.
/pricing/*,/checkout/*) - ✓ Automatic browser locale & country detection
- ✓ Department tag auto-assignment
Zero impact on Core Web Vitals
Intercom's messenger widget forces browsers to download 340 kB across 28 requests. ZestChat is 11.8 kB and boots in 19 ms from Cloudflare edge caches worldwide.
- ✓ 29x lighter bundle weight than Intercom
- ✓ 100/100 Google PageSpeed mobile score maintained
- ✓ Zero third-party tracker bloat
Experience the difference yourself.
Test our shared inbox live or deploy your first autonomous AI chatbot in 2 minutes.