Customer trust.
Engineered from day one.
We believe customer privacy cannot be an afterthought. ZestChat enforces V8 Isolate Memory Sandboxing, strict cryptographic isolation, zero AI model training, and continuous resilience across every edge location.
Zero Model Training
Your customer chats and internal help documentation are never used to train or fine-tune public foundation models. Prompts and context vectors are retained in memory strictly for the active session.
AES-256 & TLS 1.3
All customer data is encrypted in transit using TLS 1.3 with strict HSTS preloading. Relational state and object assets are encrypted at rest using industry-standard AES-256 keys.
Tenant Isolation
Every relational query is strictly bounded by your Organization ID with row-level permission enforcement. Runaway queries or noisy neighbors on other apps can never access your data.
30-Day Time Travel
Built on Cloudflare D1 with native minute-level Point-In-Time Recovery (PITR). Any accidental deletion or data corruption can be restored to any exact minute in the prior 30 days.
Compliance, Auditing & Access Governance
GDPR & CCPA Ready
Automated data subject access request (DSAR) export and right-to-be-forgotten deletion workflows. Clean Data Processing Agreements (DPAs) available for all paid tiers.
Comprehensive Audit Trails
Immutable event logs record every teammate login, conversation reassignment, tag edit, knowledge base update, and API credential generation.
Role-Based Access Control
Granular permissions separate Owner, Admin, Support Agent, and Read-Only roles. Safeguard billing and API credentials from general support teammates.
Deploy secure AI customer support.
Start your 14-day free trial with enterprise-grade data protections included out of the box.