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2026 Competitive Intelligence

Tidio vs ZestChat Pricing Calculator

Calculate your true Tidio cost when customer traffic crosses the 100 or 250 conversation caps. Avoid surprise $0.24/chat overages and Lyro AI surcharges.

Your Chat Traffic Parameters

3
600
Tidio Starter includes only 100 chats/mo; Growth includes 250 chats/mo.
200
Lyro AI plan starts at $39/mo with only 50 included conversations ($0.78/overage).
Annual Cost Comparison

Save $10622 / year

94.7% Cheaper
Tidio
$924/mo
$11090 billed annually
Plan: Starter
RECOMMENDED
ZestChat
$49/mo
$468 billed annually
Plan: Growth (Unlimited Seats)
Detected Spend Leakages in Tidio:
  • Monthly conversation overages ($120/mo)
  • Lyro AI extra chat fees ($780/mo)
3-Year Projected Savings: Keep $31866 in company cash.
Start Free Trial & Save $10622 / yr
14-day free trial • 1-click migration concierge • No credit card required

The Hidden Costs in Tidio's Pricing Model

🛑

1. The 100-Conversation Wall

Tidio Starter cuts off your chat widget or charges overage penalties once you reach 100 chats. ZestChat never cuts off your live customers.

📈

2. Lyro AI Overage Penalties

Tidio charges $39/mo for just 50 Lyro AI chats, with punitive $0.78 charges per extra chat. ZestChat includes 2,500 edge AI resolutions on Growth.

3. Pure Edge Speed

Tidio's iframe and chunk loader weigh 178 kB and inject 92 DOM nodes. ZestChat weighs 11.8 kB and executes in 18ms with 0 TBT delay.