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2026 Competitive Intelligence

Tidio vs ZestChat Pricing Calculator

Calculate your true Tidio cost when customer traffic crosses the 100 or 250 conversation caps. Avoid surprise $0.24/chat overages and Lyro AI surcharges.

Your Chat Traffic Parameters

3
600
Tidio Starter includes only 100 chats/mo; Growth includes 250 chats/mo.
200
Lyro AI plan starts at $39/mo with only 50 included conversations ($0.78/overage).
Annual Cost Comparison

Save $10622 / year

94.7% Cheaper
Tidio
$924/mo
$11090 billed annually
Plan: Starter
RECOMMENDED
ZestChat
$49/mo
$468 billed annually
Plan: Growth (Unlimited Seats)
Detected Spend Leakages in Tidio:
  • Monthly conversation overages ($120/mo)
  • Lyro AI extra chat fees ($780/mo)
3-Year Projected Savings: Keep $31866 in company cash.
Switch to ZestChat & Save $10622 →
Free 1-click migration • Keep all contacts & macros • No credit card required

The Hidden Costs in Tidio's Pricing Model

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1. The 100-Conversation Wall

Tidio Starter cuts off your chat widget or charges overage penalties once you reach 100 chats. ZestChat never cuts off your live customers.

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2. Lyro AI Overage Penalties

Tidio charges $39/mo for just 50 Lyro AI chats, with punitive $0.78 charges per extra chat. ZestChat includes 2,500 edge AI resolutions on Growth.

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3. Pure Edge Speed

Tidio's iframe and chunk loader weigh 178 kB and inject 92 DOM nodes. ZestChat weighs 11.8 kB and executes in 18ms with 0 TBT delay.