ZestChat + Zapier Integration

How the Integration Works

When events occur inside ZestChat, our Cloudflare serverless edge pipeline dispatches instant webhooks to Zapier. Similarly, state changes in Zapier synchronize back to ZestChat in real time with HMAC signature verification.

Sample Webhook Payload

{
  "event": "zestchat.item.updated",
  "product": "zestchat",
  "integration": "zapier",
  "timestamp": "2026-09-14T12:00:00Z",
  "signature": "sha256=8f3c7e4a1b...",
  "data": {
    "id": "item_104",
    "status": "in_progress"
  }
}